Shipping & Returns

Getwhiterteethtoday.com is herein referred to as “The Merchant” or “Merchant”

 

DEFECTIVE ITEMS
I understand that it is my responsibility to examine the products for damage upon receiving them. The Merchant will not replace defective items beyond 7 days from the date of shipping.

RISK OF LOSS
All items purchased from The Merchant are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns Policy
UNOPENED, UNUSED PRODUCTS MAY BE RETURNED OR EXCHANGED WITHIN 7 DAYS LESS SHIPPING/HANDLING FEES. Please contact customer service at info@revivewhitening.com to obtain a Return Merchandise Authorization (RMA). Please allow 1-2 weeks for processing. All refunds will be issued to the credit card used for the original purchase. ANY REFUSED/RETURNED TO SENDER PACKAGE is subject to a 15% re-stocking fee, PLUS ANY/ALL related shipping/handling costs.

Shipping policy
Orders are shipped via U.S. Postal Service (USPS) Priority Mail. To ensure items are safely received, all packages will require a signature upon delivery. A customer may waive this requirement during checkout.

Please note the following:

  • If a signature is required and the customer is not available to sign for the package, USPS will attempt re-delivery, or customer may go directly to the USPS Office for pickup. If package is returned to The Merchant as undelivered,  additional postage and fees will be required for re-shipping (see rates below).
  • It is the responsibility of the customer to see that the package is signed for by themselves or a qualified agent.
  • It is the responsibility of the customer to request re-shipping of a package that has been returned to The Merchant as undelivered.
  • It is the responsibility of the customer to provide accurate and up-to-date shipping information at the time of order.
  • NO refunds and/or credits will be provided should a package be lost or otherwise not received as a result of inaccurate shipping information.
  • NO refunds and/or credits will be provided should a package be returned to The Merchant as undelivered.
  • Any packages returned to The Merchant as undelivered will be discarded within 7 days from the time of receiving the package and/or in the event that customer chooses not to have it re-shipped (whichever occurs first).
  • NO refunds and/or credits will be provided should a package be refused and returned to sender.
  • Customer may contact The Merchant for investigative action no later than 30 days from the date of order. Requests made thereafter will not be processed.
  • The Merchant may override Waiver of Signature at its discretion. Should The Merchant override the Waiver of Signature, customer must abide by policies as if signature was required.

Shipping rates
Domestic: “USPS 2-3 Day Priority Mail” – US$6.95+